CAW Storage & Warehousing: Summary of Services and Customer Experience

CAW Storage & Warehousing operates a self-storage facility in Pacaltsdorp, George, Western Cape, offering compact and larger units designed for personal and small business storage needs. The facility promotes easy access, security and convenience as its core pillars, with a straightforward process for securing a unit and managing ongoing rental arrangements.

The main services focus on self-storage units of various sizes to accommodate furniture, documents, household goods, and smaller commercial inventories. Site users can request an appropriate unit size by considering typical belongings, such as furniture or vehicles, and establish move-in dates with monthly rental options. A rental agreement can be downloaded in advance or completed on site, after which access to the unit is granted once the lease and deposit (equivalent to one month’s rent) are completed.

Access to storage units is designed to be user-friendly. During operational hours, customers may access their units to add or remove goods. A caretaker is present on the grounds during working hours, and arrangements can be made for access outside of these hours. Each unit is secured with the customer’s own lock, which can be purchased on site if required. Building access is allowed via personal cell phone and gate access, with a security‑conscious policy of locking the building during the evenings to protect stored belongings.

The site provides practical guidance on ongoing management. Rent is due on the first of each month, with a late payment fee applied if the payment is not received by the seventh. Insurance coverage is not provided by the storage operator; customers are advised to insure their belongings either through a separate storage policy or via existing home or business insurance. The facility also emphasises safety considerations, cautioning against storing flammable materials or valuables such as jewellery or original art. A 30-day notice period is required if a unit is no longer needed, reflecting a simple, short-term flexibility in rental commitments.

Typical units and pricing (indicative)

• 3m x 3m (9 square metres) – R630 per month
• 6m x 2m (12 square metres) – R790 per month
• 6m x 3m (18 square metres) – R1,050 per month
• 6m x 4m (24 square metres) – R1,380 per month
• Parking only off site (long or short term shaded parking) – R950 per month

Warehousing pricing is available on request, allowing business customers to explore larger or more specialised storage arrangements if needed. The facility outlines its hours of operation: Monday to Friday, 08:00–16:00; Saturday 08:30–13:30; Sunday and after-hours by appointment. This structure supports a balance between self‑service access and supervised on-site support.

How requests and operations typically work

Clients begin by selecting an ideal unit size and agreeing on a move-in date. Documentation can be completed on-site or via a downloadable rental agreement. Access is generally available during the day, with after-hours access possible by appointment. Locks are either supplied on-site or customers may provide their own. The facility emphasises a straightforward 30‑day notice for vacating, together with rent due on the first day of the month.

Storage and packing guidance

Helpful packing and storage tips are provided to assist customers in optimising space and preserving items. Recommendations include filling boxes to capacity, labelling boxes, and packing heavy books and fragile items with appropriate wrapping. Specific guidance covers glassware, mirrors, lamps, furniture, appliances, and clothing, as well as guidelines for ensuring adequate air circulation within units by using pallet grids and leaving walkways.

Customer experience and reviews

Visitors have highlighted a positive reception from staff and management, with notes of a well‑appointed facility and friendly, helpful service. A key recurring theme in reviews is the accessibility of the site and the willingness of the team to accommodate customer needs, which contributes to repeat business for some users. While reviews are concise, they consistently reflect satisfaction with the level of service and the general operation of the storage facility.

Location and hours

CAW Storage & Warehousing is located at 14 Discovery Road, Pacaltsdorp, George, in the Western Cape. The surrounding area and local accessibility support straightforward travel for residents of George and the wider region seeking storage solutions. The business hours provide daytime access with reduced‑hour options and appointment-based arrangements for after-hours needs.

Practical tips for customers

• Choose a unit size that fits current needs with some spare capacity to avoid overpacking.
• Use a high-security lock and consider additional insurance for stored items.
• Label boxes clearly and pack fragile items with protective wrapping and proper orientation.
• Organise pallets to improve air circulation and maintain clear aisles for easy access.
• Plan the 30‑day notice period in advance to guarantee a smooth departure from the facility.

For those evaluating storage options in George, CAW Storage & Warehousing presents a practical, community-focused facility with a range of unit sizes, clear access policies, and user‑friendly guidelines designed to support both personal and small business storage needs.